Privacy Policy

This Privacy Policy aims to inform users about the collection and processing of personal data obtained through the meproelectric.com website (hereinafter “the Website”)

M.E. Proelectric S.L.U. complies with the guidelines of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of individuals with regard to the processing of personal data and the free movement of these data (RGPD), ensuring at all times to guarantee the correct use and treatment of the user’s personal data.

WHAT DATA DO WE COLLECT THROUGH THE WEB?

• Data provided by sending emails to the addresses that are identified on the web.
• Data provided by filling out the forms or using the functionalities offered at all times on the web.

WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The legal basis of the treatments is the consent granted by the users provided through the acceptance of this Privacy Policy and the corresponding boxes, and will imply that you have been informed and have expressly granted your consent to the content of the clause attached to said form or acceptance of the privacy policy.

FOR WHAT PURPOSE ARE WE GOING TO PROCESS YOUR PERSONAL DATA?

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD), we inform you that the personal data that you voluntarily provide us through the different entry forms provided for this purpose on the Website or in any other channel for collecting them, will be incorporated into the treatment registers responsibility of M.E. Proelectric S.L.U. for the management of the data collected for the following purposes:

• Resolve any query, request or request made.
• Manage the requested service, answer your request or process your request.
• Maintain communications of an informative nature that the entity considers of interest to it through any means voluntarily provided that deal with products and / or services similar to those requested. In which cases, only with the purposes and uses exclusively necessary for which their services were required, not being able to use them for a different purpose. For any assignment other than specified above, you will be duly informed, being able to exercise your right of opposition at any time.
• Perform analyses and improvements on the web on new services.
• Unsubscribe from our services.
• Any other purpose to which the forms and functionalities offered at all times through the Portal refer.

WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

The data collected are adequate, relevant and not excessive in relation to the scope and purposes described. Your data will be processed and stored in compliance with the security measures described according to current regulations and guaranteeing at all times its integrity and confidentiality.

Your data will not be transferred to third parties, except legal obligation nor will they be shared with companies or entities outside M.E. Proelectric S.L.U. You are informed of the following possible transfers of your data:

• to public and private sectors necessary for the fulfillment of legal obligations under current regulations
• to financial institutions for the management of collections and payments
• to legal advice, consulting and/or auditing professionals and companies
• to the persons in charge of the treatment necessary for the execution of the corresponding contract for the provision of services
• to companies in charge of our web support and maintenance
• to companies in charge of our computer system support and maintenance
• to companies in charge of our support and maintenance management software
• to companies in charge of our support and maintenance server and cloud service
• in the event that any international data transfer occurred when using applications, it would be carried out with strict compliance and with all the necessary guarantees for compliance with European data protection policies on privacy
• To the rest of companies, entities and collaborators for administrative and / or commercial procedures, for the management of the purposes described above, for the provision of services and the correct management of the entity and its different activities

In which cases, only with the purposes and uses exclusively necessary for the development of their activity for which their services were required, not being able to use them for a different purpose. For any assignment other than specified above, you will be duly informed, being able to exercise your right of opposition at any time.

The consent will be understood as provided as long as we do not expressly notify the revocation of the same to any of the treatments indicated above.

By providing us with your email and/or phone number, you expressly consent that we can contact you through these means.

The user of the Website will be solely responsible for the veracity and accuracy of the data provided, acting M.E. Proelectric S.L.U. in good faith as a mere service provider. In case of having provided false data or third parties without mediating their consent, M.E. Proelectric S.L.U. reserves the right to the immediate destruction of the aforementioned data in order to protect the right of the holder or holders thereof, exempting M.E. Proelectric S.L.U. of any responsibility for non-compliance with this requirement.

M.E. Proelectric S.L.U. is committed to complying with its obligation of secrecy of personal data and its duty to keep them and will adopt all technical and organisational measures to guarantee the security of personal data and avoid its alteration, loss, treatment or unauthorised access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, all in accordance with the provisions of the regulations.

DATA OF MINORS?

We do not process data of children under 14 years of age. Therefore, refrain from providing them if you are not of that age or, where appropriate, from providing data from third parties who are not of that age. M.E. Proelectric S.L.U. disclaims any responsibility for non-compliance with this provision.

WHAT RIGHTS DO YOU HAVE?

• To know if we are processing your data or not.
• To access your personal data.
• To request the rectification of your data if they are inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
• To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
• To carry your data, which will be provided in a structured format, commonly used or mechanically read. If you prefer, we can send them to the new manager who designates us. It is only valid in certain cases.
• To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not attended you correctly.
• To revoke the consent for any treatment for which you have consented, at any time.

If you modify any data, please let us know to keep them updated.

The user of the Website may at any time exercise these rights in the terms established in the current regulations, by contacting the data controller.:

• In writing to the address of the entity: Calle Paduleta, 18 – BJ, Vitoria-Gasteiz, 01015, Araba/Alava
• By email to the address info@meproelectric.com

DO YOU WANT A FORM FOR THE EXERCISE OF YOUR RIGHTS?

We have forms for the exercise of your rights, ask us by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties. These forms must be signed electronically or accompanied by a photocopy of the ID. If someone is represented, you must attach a copy of your ID, or sign it with your electronic signature.

HOW LONG DOES IT TAKE US TO RESPOND TO THE EXERCISE OF RIGHTS?

It depends on the law, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.

HOW LONG ARE WE GOING TO KEEP YOUR PERSONAL DATA?

• Personal data will be kept as long as you are still linked to us.
• Once unlinked, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a Judge or Court may require them in accordance with the limitation period of legal actions.
• The processed data will be kept until the aforementioned legal deadlines expire, if there is a legal obligation of maintenance, or if that legal period does not exist, until the interested party requests its deletion or revokes the consent granted.
• We will keep all the information and communications related to the provision of our service, while the guarantees of the services last to attend to possible claims
• After the aforementioned periods, the personal data of the users may be blocked and maintained by M.E. Proelectric S.L.U. for the attention of possible responsibilities arising from the treatment and only during the limitation period of said responsibilities. After this period, personal data will be deleted by M.E. Proelectric S.L.U.

SECURITY, COOKIES AND IP ADDRESSES?

The Website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data. To achieve these purposes, the user agrees that the provider obtains data for the purposes of the corresponding authentication of the access controls.

NOTIFICATION OF SECURITY BREACHES OF PERSONAL DATA

In the event of a breach of the security of personal data, unless it is unlikely that such a breach of security constitutes a risk to the rights and freedoms of natural persons, M.E. Proelectric S.L.U. will notify the Spanish Agency for Data Protection within 72 hours after it has been aware of the incident, describing the nature of the violation, the possible consequences that could arise and the measures adopted or proposed to remedy the security breach; and if possible, it will be made known what the categories and the approximate number of interested parties and data affected.

Likewise, M.E. Proelectric S.L.U. will notify the interested parties, as soon as possible, when it is likely that the violation of the security of personal data entails a high risk to the rights and freedoms of natural persons, describing the possible consequences that may arise and the measures adopted or proposed to remedy the security breach.

USE OF COOKIES AND THE ACTIVITY FILE

If we use other types of cookies that are not necessary, you can consult the cookies policy in the corresponding link from the beginning of our website.

The provider on its own account or that of a third party contracted for the provision of measurement services, may use cookies when a user browses the Website. Cookies are files sent to the browser through a web server in order to record the user’s activities during their browsing time. The cookies used by the Website are associated only with an anonymous user and his computer, and do not provide the user’s personal data by themselves. Through the use of cookies it is possible for the server where the website is located to recognise the web browser used by the user in order to make navigation easier, allowing, for example, access to users who have previously registered, access the areas, services, promotions or contests reserved exclusively for them without having to register for each visit. They are also used to measure the audience and traffic parameters, control the progress and number of entries. The user has the possibility to configure his browser to be notified of the reception of cookies and to prevent their installation on his computer. Please consult the instructions and manuals of your browser to expand this information. To use the Website, it is not necessary for the user to allow the installation of cookies sent by the Website, or the third party acting on its behalf, without prejudice to the fact that it is necessary for the user to initiate a session as such in each of the services whose provision requires prior registration or login. The cookies used on this Website are, in any case, temporary with the sole purpose of making their subsequent transmission more effective. In no case will cookies be used to collect personal information.

IP ADDRESSES

The servers of the Website will be able to automatically detect the IP address and the domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. TThis information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow to know the number of page impressions, the number of visits made to the web services, the order of visits, the access point, etc..